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Post by emmarudd on Sept 30, 2005 8:58:20 GMT
i have my eletric coming from british gas which until last night was fine BUT............i had forgotten to put the electric on the key and put the emergency credit in a couple of days ago, so i sent my son down after school to put the money on. i had £1.50 left, so anyway he gets in there and they say the key wont work!! so he went over the road to try in the local spar ... nope said the key was invalid!!! so i rang them and they said they'll get a key sent to my and it'll come in 3 days!! then they said only once the emergency gets down to 50 p will they come and put some on!!! :shock: so i was careful last night and this morning i've been on the phone since 9.15 hereing those bloody words..... sorry all our representatives are busy!!!!!! its now 9.56 and still i'm waiting!!! i'm like a boiling kettle!!!! just had to get that off my chest! Emma xx
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Post by Rosie on Sept 30, 2005 9:39:27 GMT
awww hun! I hate having to wait on the line...hope it gets sorted soon without too much more stress!
Rosie xxx
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Post by Trixie on Sept 30, 2005 9:45:08 GMT
awww bless u huns. it's a pain when that happens. they shouldn't keep u waiting for that long it's very rude. hope u get it all sorted out. love trixie xxxxxxxxx
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Post by emmarudd on Sept 30, 2005 11:11:01 GMT
i finally got through at 10.10!!! they now say someone should be out within 4 hours but to allow upto 24 hrs!!! i said no way i've 2 kids with special needs so if they're arn't out in 4 hours i'll not be a happy bunny!! other then that i'm fine! Emma xx
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Post by angel2 on Sept 30, 2005 11:14:34 GMT
Awwww Emma i hope that they come out to you quick, thats not good enough , i thought that by law you were not allowed to be left with no electric when you have children in the house ? but i could be wrong on that ! fingers x that you get it sorted soon hun xxxx
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Nikki
New Member
Posts: 48
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Post by Nikki on Sept 30, 2005 12:14:57 GMT
Hope you get it sorted soon Emma, bet they would come quick enough if you owed them money. You should ring and say you have a gas leak that should shift them
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Post by strauss on Sept 30, 2005 17:37:42 GMT
Awww Emma hun, i hope you get your electricity sorted out very soon, it is so annoying hanging on the telephone and hearing that same message over and over again!!! It's just not good enough them making you wait, i hope your children are okay hun.xx
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Post by emmarudd on Sept 30, 2005 19:22:02 GMT
ok the electric guy came at 7.30pm!!!! i am fumeing!!!!!! i'm gonna write a big shitty letter to these guys!! never mind all done now!! thanks for letting me rant!!! Emma xx
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Post by angel2 on Sept 30, 2005 19:54:01 GMT
thats bad hun, i too would write a letter if that was me hun. awww hope your ok now ? rant away hunny ! xxx
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Post by strauss on Oct 2, 2005 8:27:57 GMT
awww bless you hun, its just not good enough. I don't blame you for writing a letter hun, and don't worry about ranting, we would do the same.xx
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